Travelpal Privacy Policy

21 Aug 2024

Welcome to travelpal! Your privacy is important to us. This Privacy Policy explains how TravelPal ("we", "our", or "us") collects, uses, discloses, and safeguards your information when you use our services, including our website, mobile applications, and any other online services we provide (collectively, the "Services").

Introduction

At travelpal, we are committed to protecting your privacy. This Privacy Policy applies to all personal data collected through our Services and explains how we handle this data to ensure your privacy is respected.

Information We Collect

At travelpal, we are committed to protecting your privacy. This Privacy Policy applies to all personal data collected through our Services and explains how we handle this data to ensure your privacy is respected.

2.1 Personal Information

When you register for an account or use our Services (in our application), we may collect personal details such as:

  • Name
  • Email address
  • Phone number
  • Date of birth
  • Payment information (for any transactions)

2.2 Profile Information

To enhance your experience on travelpal, you may provide additional information, including:

  • Travel preferences
  • Biography
  • Profile photo
  • Upcoming travel plans

2.3 Usage Data

We automatically collect information about your interaction with our Services, such as:

  • Pages visited
  • Links clicked
  • Features used
  • Duration of visits

2.4 Location Data

With your consent, we may collect and process information about your geographic location to personalize your experience and suggest relevant travel companions or services.

2.5 Device Information

We collect data from the device and application you use to access our Services, including:

  • IP address
  • Browser type
  • Operating system

How We Use the Information

We use the collected information to:

  • Provide and maintain our Services
  • Personalize your experience
  • Facilitate connections with other users
  • Communicate with you (e.g., administrative information, updates)
  • Send promotional materials and offers (with opt-out options)
  • Analyze usage trends and improve our Services

Sharing and Disclosure of Information

We may share your information in the following situations:

4.1 With Other Users

Information you share in your profile or travel plans may be visible to other users to facilitate connections and travel arrangements.

4.2 Service Providers

We engage third-party companies to perform functions on our behalf, such as:

  • Payment processing
  • Data analysis
  • Market assistance
  • Customer service

These providers have access to your personal information only to perform these tasks and are obligated not to disclose or use it for other purposes

4.3 Legal Requirements

We may disclose your information if required by law or to protect our rights, safety, and property or that of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Cookies and Tracking Technologies

5.1 Use of Cookies

We use cookies and similar tracking technologies to enhance your experience on our Services. Cookies are small data files that are placed on your device when you visit our website. These cookies allow us to recognize your device and collect information about your interactions with our Services.

5.2 Types of Cookies We Use

  • Essential Cookies: These are necessary for the functioning of our website and services, such as maintaining your session.
  • Performance and Analytics Cookies: These cookies collect information about how users interact with our Services, allowing us to monitor performance and improve our offerings.
  • Functionality Cookies: These cookies allow us to remember your preferences and provide enhanced features.
  • Targeting or Advertising Cookies: We may use these cookies to deliver relevant advertisements based on your interests and to measure the effectiveness of ad campaigns.

5.3 Third-Party Tracking Tools

We also use third-party tracking tools to collect and analyze data about the use of our Services:

  • Google Analytics: We use Google Analytics to track and report on website traffic and user behaviour. Google Analytics collects information such as your IP address, browser type, and pages visited. This data helps us understand how users interact with our Services and improve their experience.
  • Google Tag Manager: We use Google Tag Manager to manage and deploy marketing tags on our website. Google Tag Manager does not collect personal data directly but helps us integrate and manage other tracking tools like Google Analytics.

5.4 Your Choices Regarding Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, if you disable cookies, some features of our Services may not function properly.

To learn more about how Google Analytics collects and processes data, you can visit Google's privacy policy at Google Analytics Privacy Policy.

Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

User Rights

You have the following rights regarding your personal data:

8.1 Access and Correction

You can access and update your personal information through your account settings.

8.2 Deletion and Restriction

You can request the deletion or restriction of your personal data by contacting us at [Insert Contact Information].

8.3 Data Portability

You have the right to receive a copy of your data in a structured, commonly used format.

8.4 Objections and Complaints

You have the right to object to data processing and file complaints with data protection authorities.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. We ensure that transfers of your personal data are subject to appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: founder@my.travelpal.app

By using our Services, you acknowledge that you have read and understood this Privacy Policy.